(02) Our modelNBHA — September 2026

We fill the gap.

Boarding homes provide the roof. We bring the clinical bridge — so residents with complex needs get care where they live, and staff never face a crisis alone.

$0 to homesLicensed clinical partnerMonth-to-month
A caregiver smiling with an older resident
A caregiver sharing a laugh with an older resident
Care where residents live01
Portrait of an older man in glasses
Every resident, a person02
Residents greeting each other warmly
Community, not just a bed03
(A) The gapWhat homes face alone
01

Complex needs

Mental health, substance use and frequent hospital stays.

02

No clinical backup

Staff spot changes but have no professional to call.

03

No escalation plan

Small concerns snowball into emergencies.

04

Broken communication

Home, providers and hospitals rarely connect.

A clinician meeting one-on-one with a resident
Assessment, on siteThe bridge
A small group session in a bright room
Skills & connectionWeek by week
(B) The numbersCrisis care is the expensive way
60%

of ER visits by unhoused people involve a mental health or substance use crisis.

Cost per resident,
per year

Fig. 02
Without stabilization
$89,100
With on-site stabilization
$69,300

Source: New Harmony Behavioral Health program model (acute psychiatric care at a $3,600/day baseline).

Table view
ScenarioPer resident / year
Without stabilization$89,100
With stabilization$69,300
Savings / resident / yr$19,800
Public cost / homeless person / yr$35,578

HUD, 2023

(C) How the bridge works
Scroll →

Five
steps.
One picture.

01

Assess & connect

A licensed provider assesses each resident and delivers the right level of care — instead of handing over a phone number.

No cost to the homeLicensed providerConsent-based
02

Equip staff

Staff learn to spot changes early, de-escalate with trauma-informed language, and know exactly when — and who — to call.

Recognize changesDe-escalationWhen to callBoundaries
03

Warm handoffs

Every concern follows the same accountable path, with named contacts and privacy honored at each step.

IdentifyIntakeReferralFollow-up
04

Plan for crisis

A three-level plan built in advance: routine concerns get relayed, urgent ones go to the clinical liaison, emergencies to 911 or 988.

RoutineUrgentEmergency
05

Measure & grow

Engagement, completed referrals and fewer crises are tracked honestly — while residents build skills and community ties.

EngagementContinuityFewer incidentsIndependence
(D) Levels of carePlacement follows assessment, eligibility & consent
Level 01

Outpatient

Therapy, psychiatric support and care coordination.

Level 02

Intensive outpatient

Structured treatment while living in the community.

Level 03

Adult partial care

Intensive daytime programming — the highest community level.

(E) Getting startedLive in about 30 days
Wk 0ReadinessA first conversation about your home
Wk 1ContactsNamed people on both sides
Wk 2Staff introMeet the team, review protocols
Wk 3AgreementScope and terms in writing
Day 30LaunchClose support for the first month
(F) Clinical partnernewharmonybh.com

New Harmony Behavioral Health

A licensed behavioral health provider in Newark, NJ, led by founder Dr. Kevin Miller. Partnering now with New Jersey boarding homes — outside NJ? Tell us about your home.

Partnerships
Babafunmilayo Johnson, Strategic Partnerships Manager
Phone
973-734-5943
Address
972 Broad Street, Newark, NJ
Bring it home →
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